Kirsty’s Kitchen website and meal service
Effective date: 15 October 2026 | Last updated: 15 October 2026
These terms explain how you may use the Kirsty’s Kitchen Cornwall CIC website and the main arrangements for our meal delivery service. Please read them before using the website or arranging a meal service. They do not remove any rights you have under consumer law.
1. About Kirsty’s Kitchen Cornwall CIC
The website mealsonwheelscornwall.co.uk is operated by KIRSTY’S KITCHEN CORNWALL CIC, a community interest company registered in England and Wales (company number 16226343). Our registered office is 1 Leskinnick Terrace, Penzance, England, TR18 2HB.
We provide hot meal delivery in Cornwall. Our operational address is Barn 3, River Barns, Old Portreath Road, Bridge, TR16 4QG. You can contact us at enquiries@mealsonwheelscornwall.co.uk or on 01736 757737.
2. Using this website
You may use this website for lawful purposes and in a way that does not interfere with its operation or another person’s use of it.
You must not use the website to upload or send material that is unlawful, threatening, defamatory, discriminatory, harassing, misleading, or harmful, or to introduce malware, spam, or other disruptive material.
We may remove material or restrict access where reasonably necessary to protect the website, its users, or our legal rights.
3. Our meal service and orders
The website provides information about Kirsty’s Kitchen and a way to contact us. It does not currently take meal orders or payments through an online checkout. Orders and meal-service arrangements are agreed directly with us.
Before an order or regular service is agreed, we will confirm the relevant meal choices, price, delivery arrangements, and payment details with you. The service area and availability may depend on your location and our capacity. Any specific arrangements confirmed for your order apply alongside these terms; if they conflict, the specific arrangements for that order take priority.
Please contact us as soon as possible if you need to change or cancel an order or delivery. Any cancellation or change arrangements agreed for your order will apply, subject always to your statutory rights.
4. Meals, dietary needs, and allergens
Menus, descriptions, and photographs on the website are intended to give a general indication of our meals. Menus and ingredients may change. Please contact us for current information about a particular meal.
Tell us about any allergy, intolerance, or dietary requirement before ordering. We will make allergen information available before a distance order is placed and again when the food is delivered. If you have an allergy or other dietary concern, please speak to us and do not order a meal unless you are satisfied that it is suitable. We will not describe a meal as free from an allergen unless we can confirm that accurately.
We offer meals for a range of dietary preferences and requirements, but we cannot promise that every meal can be adapted to meet every individual need. Please ask us before placing an order.
5. Prices and payment
Meal prices and the available payment arrangements are confirmed directly with you before your order is agreed. Prices shown or quoted for an order are the prices that apply to that order, subject to any changes agreed with you.
6. Website content and intellectual property
Unless stated otherwise, the text, photographs, graphics, branding, and other content on this website belong to Kirsty’s Kitchen or are used with permission. You may view and print pages for your personal, non-commercial use. You must not reproduce, publish, adapt, or commercially use website content without our written permission or the permission of the relevant rights holder.
7. Third-party websites
This website may link to websites or services operated by other organisations. We do not control those websites and are not responsible for their content, availability, or privacy practices. A link does not mean that we endorse the linked organisation or its services.
8. Privacy
Our Privacy Policy explains how we handle personal information collected through the website and our services. Please read it alongside these terms.
9. Website availability and liability
We aim to keep the website available and its information accurate and up to date, but content may change and the website may occasionally be unavailable or contain errors. Contact us to check information that is important to you, including current menus, prices, and service arrangements.
Nothing in these terms excludes or limits liability where the law does not allow it to be excluded or limited. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and your legal rights as a consumer in relation to goods and services. Subject to that, we are not responsible for losses that were not reasonably foreseeable when the relevant arrangement was made, or for losses arising from your use of the website for a purpose it was not intended to serve.
10. Changes to these terms
We may update these terms from time to time. The current version will be published on this page with its effective date. Changes to website-use terms take effect when published. A change will not alter an order already agreed with you unless you agree to it or the law requires it.
11. Governing law
These terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, except that consumers living elsewhere in the United Kingdom may also be able to bring proceedings in their local courts and retain any mandatory rights given by the law that applies to them.
12. Contact us
If you have a question or concern about these terms, the website, or an order, contact us:
KIRSTY’S KITCHEN CORNWALL CIC
Barn 3, River Barns, Old Portreath Road, Bridge, TR16 4QG
Email: enquiries@mealsonwheelscornwall.co.uk
Telephone: 01736 757737
